Which is not listed as a key reason for providing good customer service?
A) boosts customers physical and mental health.
B) satisfied customers tell friends about their experience.
C) encourages a healthier working environment.
D) encourages customer loyalty.
Correct Answer:
Verified
Q7: The best-accepted axiom about keeping customers happy
Q8: The cycle of service chart lists a
Q9: A financial result associated with a small
Q10: To help preserve job satisfaction, it is
Q11: To bond with a customer is to
A)
Q13: External customers are typically classified as
A) commercial
Q14: In relation to customer service, empowerment involves
A)
Q15: Which one of the following levels of
Q16: A recommended way of understanding customer needs
Q17: A major role played by information technology
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