To bond with a customer is to
A) form an emotional relationship.
B) establish a tight legal agreement.
C) enter into frequent negotiations about price.
D) accept liability for service problems.

Question

Quizplus · Accepted Answer

To bond with a customer means to form an emotional relationship with them, which leads to a more loyal and long-term connection that results in better customer satisfaction and retention. It goes beyond just good customer service and involves empathy, understanding needs, and creating a connection that makes the customer feel valued and appreciated.

To Bond with a Customer Is to