Which one of the following is the least effective technique for creating a bond with a customer?
A) Make the buyer feel good.
B) Keep the relationship strictly business.
C) Form a personal relationship.
D) Smile at every customer.

Question

Quizplus · Accepted Answer

Keeping the relationship strictly business means not trying to connect with the customer on any personal level. This can make the customer feel like they are just another transaction, rather than an important individual. The other options all involve forming some level of connection or positivity with the customer.

Which One of the Following Is the Least Effective Technique