Question 1

The job specification outlines the duties and responsibilities of a job and its working conditions while the job description outlines the characteristics skills,education,experience a person needs to fill a job.

Accepted Answer

The answer of The job specification outlines the duties and...

Question 2

The Dictionary of Occupational Titles,a listing of more than 20,000 job titles and descriptions,is a useful tool for getting a small business owner started when writing job descriptions.

Accepted Answer

The Dictionary of Occupational Titles can be a helpful resource for small business owners when creating job descriptions.

Question 3

In addition to contacting the references a job applicant provides,experienced employers also call an applicant's previous employers to attempt to get a clear picture of the applicant's job performance,character,and work habits.

Accepted Answer

Employers often check with previous employers to gain insight into an applicant's work history and reputation.

Question 4

A job analysis describes what the job is,what its duties and responsibilities are,and what work conditions are involved.

Accepted Answer

The answer of A job analysis describes what the job...

Question 5

Effective interviewers ignore candidates' nonverbal clues ("body language")in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.

Accepted Answer

Nonverbal communication can provide important insights into a candidate's level of confidence, sincerity, and interest in the job. While nerves can certainly impact one's body language, skilled interviewers are trained to interpret nonverbal cues in conjunction with verbal responses to gain a more complete picture of the candidate.

Question 6

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Accepted Answer

While small companies may have clear job descriptions and specifications, they may still make hiring mistakes due to limited resources for recruitment and lack of experience in the hiring process.

Question 7

Studies comparing large companies to small ones have found that large companies' inability to react quickly is a major barrier to their growth.

Accepted Answer

Studies have found that large companies' hierarchical structures and bureaucracy make it difficult for them to respond quickly to changes in the market. Small companies, on the other hand, are more agile and able to adapt quickly, which gives them a competitive advantage.

Question 8

A job analysis describes the process by which a firm determines the duties and nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

Accepted Answer

This is a correct definition of a job analysis.

Question 9

Growth requires changes in a company's management style,organizational strategy,and methods of operations.

Accepted Answer

Growth often requires a company to reassess and adapt its management style, organizational strategy, and operational methods in order to accommodate and sustain the growth.

Question 10

In the breaking the ice phase of the interview process,skilled interviewers often use the job description to explain the nature of the job and the company's culture to candidates.

Accepted Answer

Skilled interviewers often use the job description to break the ice and set expectations for the candidate about the job and the company's culture.

Question 11

Small business owners should take the time to check every candidate's references.

Accepted Answer

Checking references can help small business owners verify a candidate's qualifications, experience, and work history. It can also provide insights into the candidate's work style, attitude, and professionalism, which can help the business owner make an informed hiring decision.

Question 12

A job description sets forth a job's duties and responsibilities; a job specification translates these duties into the qualifications needed for that job.

Accepted Answer

This statement is true. A job description outlines the tasks and responsibilities of a job, while a job specification outlines the necessary qualifications and skills needed for the job.

Question 13

Effective interviewers spend about 75 percent of the interview talking and about 25 percent listening.

Accepted Answer

Effective interviewers spend about 75 percent of the interview listening and about 25 percent talking. This allows them to gather information and understand the candidate's thoughts, experiences, and qualifications.

Question 14

An effective job interview contains three phases: breaking the ice,asking questions,and selling the candidate on the company.

Accepted Answer

Breaking the ice helps to establish rapport and make the candidate more comfortable. Asking questions allows the interviewer to assess the candidate's qualifications and fit for the position. Selling the candidate on the company can help to persuade them to accept an offer if one is extended. These three phases are commonly used in effective job interviews.

Question 15

Effective interviewers skip the breaking the ice phase of a job interview and immediately start asking candidates tough questions so they can see how the candidates respond under stress.

Accepted Answer

This statement is not entirely true. While some interviewers may skip the small talk and immediately start asking tough questions, it's important to establish a rapport with candidates and make them feel comfortable before diving into the harder questions. This can help the interviewer get more genuine and thoughtful responses from the candidate.

Question 16

The Equal Employment Opportunity Commission (EEOC)supplies employers with a list of questions it considers illegal in interviews.

Accepted Answer

The answer of The Equal Employment Opportunity Commission (EEOC)supplies employers...

Question 17

The most effective job interviews are unplanned,unstructured interactions between the small business owner and the job applicant.

Accepted Answer

The most effective job interviews are actually planned, structured interactions where the interviewer has a set of predetermined questions to ask the job applicant. This helps ensure that each applicant is evaluated consistently and fairly.

Question 18

To give the interviewing process more consistency,a business owner should develop a series of core questions and ask them of every candidate.

Accepted Answer

Developing core questions and asking them of every candidate helps eliminate bias and ensures a consistent evaluation of each candidate.

Question 19

Company culture is the distinctive,unwritten code of conduct that governs the behavior,attitudes,relationships,and style of an organization.

Accepted Answer

The statement is correct and accurately defines company culture.

Question 20

Interviewers should avoid asking job candidates questions based on hypothetical on-the-job scenarios and how the candidate would handle them because the Equal Employment Opportunity Commission considers such questions to be illegal.

Accepted Answer

The answer of Interviewers should avoid asking job candidates questions...

Quiz 16: Building a Team and Management Succession