From a services marketing mix perspective,which of the following is NOT a controllable factor for service organizations?
A) Price
B) Participants
C) Place
D) Physical evidence
E) All of these elements are controllable by a service organization.
Correct Answer:
Verified
Q25: Service marketers position their products to gain
Q26: The innovative service organization does not thrive
Q27: Planning a service strategy to create customer
Q28: Which of the following statements about a
Q29: COMPLETION QUESTIONS
Marketing Strategy
Environmental Scanning
Proactive
Defensive
Services Marketing Approach
Service Operations
Q31: Which of the following recommendations is (are)the
Q32: Which of the following conditions does NOT
Q33: Which of the following recommendations should service
Q34: COMPLETION QUESTIONS
Marketing Strategy
Environmental Scanning
Proactive
Defensive
Services Marketing Approach
Service Operations
Q35: The services operations approach provides the basis
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