Which of the following sentences is the most appropriate to use at the beginning of an indirect claim message?
A) You must find a solution to this problem because it has repeatedly disappointed me.
B) I would like to put forth a very serious complaint against your substandard services.
C) We received our lawn mower on December 24.
D) Based on my negative experience with your services, I demand a refund.
E) You have not delivered your goods in proper condition.
Correct Answer:
Verified
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