Sam,a data analyst,has not been completing tasks as quickly as his manager,Elizabeth,would like.Elizabeth has scheduled a meeting with Sam to discuss the issue.What should Elizabeth do first at the meeting?
A) Ask Sam if he has been having personal problems at home
B) Enroll Sam in a training and development program
C) Tell Sam that he could lose his position soon
D) Define the performance problem for Sam

Question

Quizplus · Accepted Answer

Elizabeth should first define the performance problem for Sam so that he understands what he needs to improve. This will also give him a clear understanding of why the meeting has been scheduled and what is expected of him. Asking about personal problems or threatening job loss will not necessarily address the performance issue and may create unnecessary tension. Enrolling Sam in a training program may be a solution, but it should come after the performance issue has been defined and discussed.

Sam,a Data Analyst,has Not Been Completing Tasks as Quickly as His