_________ commerce refers to the intersection of messaging apps and shopping; that is,the trend toward interacting with businesses through messaging and chat apps.
A)Conversational
B)Electronic
C)Location-based
D)Mobile

Question

Quizplus · Accepted Answer

Conversational commerce refers to using messaging and chat apps to interact with businesses for shopping, customer support, and other services. It is a growing trend in e-commerce where customers prefer personalized, real-time interactions with businesses over traditional channels like email or phone calls.

_________ Commerce Refers to the Intersection of Messaging Apps and Shopping;