A representative from AT&T called Dr.Michaels after he switched to its new U-verse telephone system.The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service.This is an example of a __________ call.

Question

Quizplus · Accepted Answer

The call made by AT&T is a follow-up call because they contacted Dr.Michaels after he switched to the new U-verse telephone system to ensure that he was satisfied with the new service and to answer any questions he may have had.

A Representative from AT&T Called Dr