Question 1

In dispute-related bullying, the bully singles out an individual based on prejudiced attitudes of a group.

Accepted Answer

Dispute-related bullying typically arises from a conflict or disagreement between individuals, not from prejudiced attitudes towards a group.

Question 2

What is political deviance, such as showing favouritism, also known as?
A) Minor, interpersonal types of deviant workplace behaviour.
B) Serious, interpersonal types of deviant workplace behaviour.
C) Minor, organizational types of deviant workplace behaviour.
D) Serious, organizational types of deviant workplace behaviour.

Accepted Answer

A

Question 3

What is passive withdrawal from the workplace, in which employees do not perform to their fullest, known as?
A) presenteeism
B) absenteeism
C) psychological withdrawal
D) workplace property deviance

Accepted Answer

Psychological withdrawal refers to a situation where employees disengage mentally and emotionally from their work, leading to reduced performance and productivity, even though they are physically present.

Question 4

What do we know about drug testing in organizations?
A) There is a large correlation between drug use and turnover.
B) Drug testing is very common in Canadian organizations.
C) In safety sensitive positions, random drug testing may meet the criteria for a BFOR.
D) Canadian courts have taken the position that drug testing is not discriminatory.

Accepted Answer

In safety-sensitive positions, random drug testing may be considered a Bona Fide Occupational Requirement (BFOR) to ensure safety and compliance with regulations.

Question 5

Over 41 percent of US employees report experiencing psychological aggression.

Accepted Answer

The statistic is based on surveys and studies conducted on workplace environments, indicating that a significant portion of US employees have experienced psychological aggression.

Question 6

Although the rate may be inflated because it is based on self-report data, what is the approximate percentage of employees in the UK, Australia, and the US who label themselves as being bullied?
A) 0-5 percent
B) 10-20 percent
C) 40-50 percent
D) 60-70 percent

Accepted Answer

Studies indicate that approximately 10-20 percent of employees in the UK, Australia, and the US report experiencing bullying at work, although self-reporting can lead to inflated figures.

Question 7

What province was the first jurisdiction in North America to prohibit psychological harassment in the workplace?
A) Quebec
B) Ontario
C) British Columbia
D) Manitoba

Accepted Answer

Quebec was the first jurisdiction in North America to prohibit psychological harassment in the workplace, implementing this legislation in 2004.

Question 8

One of the big problems with predicting counterproductive work behaviours occurs when a test identifies employees as being prone to deviant behaviours when, in fact, they are not.What is this problem known as?
A) true negatives
B) false negatives
C) false positives
D) true positives

Accepted Answer

False positives occur when a test incorrectly identifies individuals as having a trait or behavior when they do not actually possess it.

Question 9

What does the textbook show about workplace violence and aggression?
A) Over 40 percent of US employees report experiencing psychological aggression.
B) Over 30 percent of US employees report being attacked with a knife, gun, or another weapon.
C) More than 50 percent of the reported violent work incidents in the US occur in manufacturing industries.
D) In the US older workers, those over 35 years of age, are more prone to physical violence and aggression.

Accepted Answer

Over 40 percent of US employees report experiencing psychological aggression, indicating that workplace violence and aggression are significant issues.

Question 10

Which of the following is the defining characteristic of predatory bullying?
A) the bully uses psychological harassment
B) the bully engages in physical aggression with the victim
C) the bully singles out an individual based on prejudiced attitudes toward a group
D) the interactions between bully and victim provoke each other to ever-increasing negative actions directed at each other

Accepted Answer

Predatory bullying is characterized by targeting an individual based on prejudiced attitudes toward a group, often involving discrimination or bias.

Question 11

According to the text, what have studies concluded about polygraph tests?
A) Polygraph tests have high accuracy across all occupations.
B) Polygraph tests are used as part of pre-employment selection by many police and security forces throughout Canada.
C) The validity of the polygraph test results is independent of the skill of the polygraph operator.
D) Polygraph testing is banned across all Canadian provinces.

Accepted Answer

Studies have concluded that polygraph tests are used as part of pre-employment selection by many police and security forces throughout Canada.

Question 12

According to the text, what have studies concluded about honesty tests?
A) They produce adverse impact on protected groups.
B) They are not valid (i.e., they don't predict whether employees will engage in certain types of dysfunctional job behaviours).
C) They result in a low number of false positives when used to detect employee theft.
D) They are more successful in predicting property damage than in detecting theft.

Accepted Answer

The answer of According to the text, what have studies...

Question 13

Ginna has been seeing an increase in stealing from her kayak supplies company.According to Sandra Robinson and Rebecca Bennett's (1995) typology, what is this behaviour classified as?
A) a minor, interpersonal, deviant workplace behaviour
B) a serious, interpersonal, deviant workplace behaviour
C) a minor, organizational, deviant workplace behaviour
D) a serious, organizational, deviant workplace behaviour

Accepted Answer

Stealing from a company is considered a serious violation against the organization, thus classifying it as a serious, organizational, deviant workplace behaviour according to Robinson and Bennett's typology.

Question 14

Clinical judgment assessments tend to have a high misclassification rate, categorizing non-violent individuals as being prone to violence.

Accepted Answer

Clinical judgment assessments often rely on subjective interpretation, which can lead to biases and errors, resulting in a higher rate of false positives when predicting violent behavior.

Question 15

A computer programmer allegedly placed a worm in the payroll software program that would destroy the payroll system if his name was deleted.Which of the following is this an example of?
A) production deviance
B) psychological withdrawal
C) employee theft
D) workplace property deviance

Accepted Answer

This is an example of workplace property deviance, as it involves damaging or sabotaging company property (the payroll system) as a form of retaliation or control.

Question 16

Dispute-related bullying involves the bully and victim provoking each other to ever-increasing negative interactions with each other.

Accepted Answer

Dispute-related bullying is characterized by mutual provocation and escalating negative interactions between the bully and the victim.

Question 17

We could use Mark Seabright and Maureen Schminke's (2002) reasons behind acts of sabotage to justify each of the following people's behaviour EXCEPT for which of the following?.
A) Camille, who suffers from deviant personality behaviour.
B) Quynn, who feels he has been treated unfairly by his employer.
C) Mark, who is trying to make his work easier to accomplish.
D) Jenny, who feels she lacks control and power at work.

Accepted Answer

Mark Seabright and Maureen Schminke's reasons for acts of sabotage typically relate to feelings of unfair treatment, lack of control, or attempts to make work easier, not deviant personality behavior.

Question 18

Which of the following best defines counterproductive work behaviours?
A) behaviours that negatively impact individual employees only
B) a set of voluntary behaviours that violate organizational norms
C) a set of non-intentional behaviours that decrease productivity
D) any specific, nonvoluntary behaviours prescribed by the organization

Accepted Answer

Counterproductive work behaviours are voluntary actions that violate organizational norms and can harm the organization or its members.

Question 19

One of Kamaya's employees, Brad, has been fighting several flus and colds over the past few months.Although he is showing up for work, he has not been fully engaged in his work.How should Kamaya deal with this presenteeism issue?
A) She should change the reward system to ensure that his attendance is highly rewarded.
B) She should ignore it, because presenteeism usually isn't a big issue.
C) She should reward Brad for the work he produces, and not for the hours he attends at work.
D) She should deduct his pay for any absenteeism.

Accepted Answer

Kamaya should focus on rewarding Brad for the quality and productivity of his work rather than just his physical presence, which can help address the issue of presenteeism by encouraging him to focus on recovery and effective work output.

Question 20

Zara wants to check out the past behaviours of several applicants.When using reference checks, which of the following issues should Zara be concerned about?
A) The differential validity of personal reference letters is high.
B) Reference letters tend to be uniformly positive.
C) Most organizations have a policy to provide detailed information on all employees to avoid future legal action.
D) Applicants rarely are willing to provide names of reference or reference letters to organizations.

Accepted Answer

Reference letters tend to be uniformly positive, which can make it difficult to discern the true nature of an applicant's past behavior.

Quiz 11: Counterproductive Work Behaviour

In dispute-related bullying, the bully singles out an individual based on prejudiced attitudes of a group.

What is political deviance, such as showing favouritism, also known as?

What is passive withdrawal from the workplace, in which employees do not perform to their fullest, known as?

What do we know about drug testing in organizations?

Over 41 percent of US employees report experiencing psychological aggression.

Although the rate may be inflated because it is based on self-report data, what is the approximate percentage of employees in the UK, Australia, and the US who label themselves as being bullied?

What province was the first jurisdiction in North America to prohibit psychological harassment in the workplace?

One of the big problems with predicting counterproductive work behaviours occurs when a test identifies employees as being prone to deviant behaviours when, in fact, they are not.What is this problem known as?

What does the textbook show about workplace violence and aggression?

Which of the following is the defining characteristic of predatory bullying?

According to the text, what have studies concluded about polygraph tests?

According to the text, what have studies concluded about honesty tests?

Ginna has been seeing an increase in stealing from her kayak supplies company.According to Sandra Robinson and Rebecca Bennett's (1995) typology, what is this behaviour classified as?

Clinical judgment assessments tend to have a high misclassification rate, categorizing non-violent individuals as being prone to violence.

A computer programmer allegedly placed a worm in the payroll software program that would destroy the payroll system if his name was deleted.Which of the following is this an example of?

Dispute-related bullying involves the bully and victim provoking each other to ever-increasing negative interactions with each other.

We could use Mark Seabright and Maureen Schminke's (2002) reasons behind acts of sabotage to justify each of the following people's behaviour EXCEPT for which of the following?.

Which of the following best defines counterproductive work behaviours?

One of Kamaya's employees, Brad, has been fighting several flus and colds over the past few months.Although he is showing up for work, he has not been fully engaged in his work.How should Kamaya deal with this presenteeism issue?

Zara wants to check out the past behaviours of several applicants.When using reference checks, which of the following issues should Zara be concerned about?