Question 1

Danny is setting up a goal setting system for his 15 employees in his music store.What are the three factors essential for effective goal setting?
A) employees must have the requisite skills, be committed to the goal, and receive feedback
B) employees must be internally motivated, have assigned goals, and receive the proper training
C) employees must have fair wages, be externally motivated, and receive performance feedback
D) employees must develop their own goals, receive training, and be rewarded for their performance

Accepted Answer

Effective goal setting requires that employees have the necessary skills, are committed to the goals, and receive feedback to track progress and make adjustments.

Question 2

According to McClelland's need theory, what does the need for achievement involve?
A) the need to be accepted by other people
B) the need to strive to for friendship
C) the need to be successful and avoid failure
D) the need to have influence over other people

Accepted Answer

The need for achievement in McClelland's theory involves the desire to excel, succeed, and avoid failure, focusing on personal accomplishment and setting challenging goals.

Question 3

According to self-determination theory, what would be the most effective way of creating autonomous motivation and improving performance?
A) Create tasks and jobs that are outside of the employees' skills and interests to motivate them to do something different.
B) Conduct job redesign to provide meaningful and interesting work.
C) Provide clear external rewards (e.g., pay raise).
D) Focus the employee's attention on a specific task, so you don't overwhelm them with too much information on the end product.

Accepted Answer

Self-determination theory emphasizes the importance of fulfilling intrinsic needs for autonomy, competence, and relatedness. Providing meaningful and interesting work aligns with these intrinsic motivations, fostering autonomous motivation and improving performance.

Question 4

The motivating potential score of the job characteristics theory of motivation involves what five factors?
A) Work variety, job components, feedback, job importance, control
B) Task significance, skill variety, autonomy, feedback, task identity
C) Work activities, task variety, autonomy, feedback, importance
D) Task activities, task significance, feedback, control, importance

Accepted Answer

The motivating potential score (MPS) in the job characteristics theory is calculated using five core job dimensions: task significance, skill variety, autonomy, feedback, and task identity.

Question 5

The motivational process of intensity involves the focus of arousal in creating a job-related goal.

Accepted Answer

The motivational process of intensity refers to the amount of effort an individual puts into achieving a goal, not the focus of arousal.

Question 6

Which of the following is NOT a typical problem associated with punishment?
A) Punishment may increase the unwanted behaviour.
B) Punishment can create negative feelings toward the punisher.
C) Punishment may decrease a behaviour only when employees think they are being monitored.
D) Punishment only decreases an unwanted behaviour and doesn't increase the desired behaviour that you want to occur.

Accepted Answer

The answer of Which of the following is NOT a...

Question 7

You have been hired at the Widgets Emporium as a manager of 35 widget producers.You believe that the way to motivate your employees and improve productivity is to provide rewards for positive work behaviours (meeting high production standards) and to punish undesired behaviour (such as arriving late to work).In essence, you are using what type of motivation theory?
A) reinforcement theory
B) self-determination theory
C) goal-setting theory
D) hierarchy of needs theory

Accepted Answer

Reinforcement theory focuses on using rewards and punishments to reinforce desired behaviors and discourage undesired ones, aligning with the approach described.

Question 8

Your supervisor gives you a new assignment, telling you that she doesn't expect much from you because your past performance has been "disappointing." You feel bad about yourself and end up doing poor job on the project.What is this process known as?
A) reinforcement theory
B) internal motivation
C) the Golem effect
D) the Pygmalion effect

Accepted Answer

The Golem effect refers to the phenomenon where lower expectations placed upon individuals lead to poorer performance.

Question 9

What are the three primary components of motivation?
A) arousal, direction, and intensity
B) arousal, goal-focus, and maintenance
C) attention, goal-focus, and intention
D) direction, intention, and maintenance

Accepted Answer

The three primary components of motivation are arousal, direction, and intensity. Arousal refers to the level of alertness or activation, direction pertains to the path or goal towards which efforts are directed, and intensity involves the amount of effort put into achieving the goal.

Question 10

Maslow's hierarchy of needs theory has received a lot of empirical support.

Accepted Answer

Maslow's hierarchy of needs theory is widely known but has been criticized for lacking empirical support and scientific validation.

Question 11

Which one of the following would be the MOST effective example of putting goal-setting theory into action?
A) Avoid telling people to "do their best" and other vague goals.
B) Set easy goals for people in order to achieve high commitment.
C) Avoid providing feedback to others during goal setting.
D) Avoid both jointly set goals and assigned goals.

Accepted Answer

Setting specific and challenging goals, rather than vague ones like "do your best," is a key principle of goal-setting theory, as it leads to higher performance.

Question 12

What are the three processes of expectancy theory?
A) expectancy, values, and importance
B) expectancy, results, and performance
C) expectancy, performance, and importance
D) expectancy, valence, and instrumentality

Accepted Answer

Expectancy theory consists of three processes: expectancy (belief that effort leads to performance), instrumentality (belief that performance leads to outcomes), and valence (value of the outcomes).

Question 13

Which of the following is the term for an increase in an employee's self-efficacy and performance, resulting from communicating high expectations to the employee ?
A) reinforcement theory
B) internal motivation
C) the Golem effect
D) the Pygmalion effect

Accepted Answer

The Pygmalion effect refers to the phenomenon where higher expectations lead to an increase in performance, often due to the positive reinforcement and belief in the employee's capabilities.

Question 14

According to self-determination theory, what is the difference between integrated regulation and external regulation?
A) integrated regulation involves intrinsic motivation, whereas external regulation involves extrinsic motivation.
B) integrated regulation involves extrinsic motivation, whereas external regulation involves intrinsic motivation.
C) integrated regulation involves motivation controlled by external rewards and punishments, whereas external regulation involves engaging in an activity because it is consistent with one's own values.
D) integrated regulation involves engaging in an activity because it is consistent with one's own values, whereas external regulation involves motivation controlled by external rewards and punishments.

Accepted Answer

Integrated regulation involves engaging in an activity because it aligns with one's values and sense of self, while external regulation is driven by external rewards or punishments.

Question 15

Motivation is best described as an internal set of processes that arouse, direct, and maintain attention toward a goal.

Accepted Answer

Motivation involves internal processes that initiate, guide, and sustain goal-oriented behaviors, focusing attention and effort toward achieving specific objectives.

Question 16

Which of the following BEST defines motivation?
A) A set of externally prescribed behaviours that increases performance.
B) An internal set of processes that arouse, direct, and maintain attention toward a goal.
C) A joint influence of internal and external factors that focus on goals.
D) A process that explains individuals' persistence at tasks.

Accepted Answer

Motivation is primarily an internal process that involves arousal, direction, and maintenance of behavior towards achieving a goal.

Question 17

According to equity theory, people can be categorized into three groups in terms of the extent to which they perceive a situation to be fair.What three groups are these?
A) equity engagers, diminishers, and abstainers
B) high, medium, and low equity perceivers
C) positive, neutral, and negative equity evaluators
D) equity sensitives, entitleds, and benevolents

Accepted Answer

Equity theory categorizes people into equity sensitives, entitleds, and benevolents based on their perceptions of fairness in social exchanges.

Question 18

What are the three main needs outlined in McClelland's need theory?
A) the need for belongingness, affiliation, and power
B) the need for safety, belongingness, and achievement
C) the need for power, affiliation, and achievement
D) the need for success, affiliation, and esteem

Accepted Answer

McClelland's need theory identifies three main needs: the need for power, the need for affiliation, and the need for achievement.

Question 19

As summarized in the text, what can we conclude about Maslow's hierarchy of needs?
A) Self-actualization is very common in across all communities and societies.
B) There is strong empirical support for Maslow's theory across a variety of cultures.
C) It has been criticized because lower needs may be surpassed in favour of higher-order needs.
D) Maslow's model is misspecified, such that belongingness seems to be the highest order need and esteem is much lower.

Accepted Answer

Maslow's hierarchy of needs has been criticized because individuals sometimes prioritize higher-order needs, like self-actualization, even when lower-order needs, like safety or physiological needs, are not fully met.

Question 20

Feedback is critical to goal setting success.

Accepted Answer

Feedback provides information on progress and areas for improvement, helping to adjust strategies and stay motivated towards achieving goals.

Quiz 9: Motivation

Danny is setting up a goal setting system for his 15 employees in his music store.What are the three factors essential for effective goal setting?

According to McClelland's need theory, what does the need for achievement involve?

According to self-determination theory, what would be the most effective way of creating autonomous motivation and improving performance?

The motivating potential score of the job characteristics theory of motivation involves what five factors?

The motivational process of intensity involves the focus of arousal in creating a job-related goal.

Which of the following is NOT a typical problem associated with punishment?

Your supervisor gives you a new assignment, telling you that she doesn't expect much from you because your past performance has been "disappointing." You feel bad about yourself and end up doing poor job on the project.What is this process known as?

What are the three primary components of motivation?

Maslow's hierarchy of needs theory has received a lot of empirical support.

Which one of the following would be the MOST effective example of putting goal-setting theory into action?

What are the three processes of expectancy theory?

Which of the following is the term for an increase in an employee's self-efficacy and performance, resulting from communicating high expectations to the employee ?

According to self-determination theory, what is the difference between integrated regulation and external regulation?

Motivation is best described as an internal set of processes that arouse, direct, and maintain attention toward a goal.

Which of the following BEST defines motivation?

According to equity theory, people can be categorized into three groups in terms of the extent to which they perceive a situation to be fair.What three groups are these?

What are the three main needs outlined in McClelland's need theory?

As summarized in the text, what can we conclude about Maslow's hierarchy of needs?

Feedback is critical to goal setting success.