Use the direct plan to organize a bad-news message involving a small but significant matter.
Correct Answer:
Verified
Q15: Consider using a buffer when writing a
Q16: Research indicates that delivering corporate bad news
Q17: The indirect plan for a bad-news message
Q18: A buffer should show appreciation and be
Q19: Although it will not change the bad
Q21: Sometimes you have to support decisions with
Q22: To achieve the goals of a bad-news
Q23: Put the bad news in the last
Q24: Bad-news announcements are often written in response
Q25: It is important that you answer all
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