Correspondence involving bad news such as a plant closing should buffer the problem by providing evidence that the situation is not a top priority for management.

Question

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Correspondence involving bad news such as a plant closing should not buffer the problem by providing evidence that the situation is not a top priority for management. This approach can come across as insensitive and dismissive of the impact on employees and stakeholders. Instead, the message should convey empathy, transparency, and a commitment to finding solutions and supporting those affected by the decision.

Correspondence Involving Bad News Such as a Plant Closing Should