With operations in more than 150 countries, ______________________ is one of the largest privately held corporations in the United States and a leader in providing hospitality management, franchising, and direct-to-consumer services.
• Lettuce Entertain You
• Carlson Companies
• Disney
• Marriott
Correct Answer:
Verified
Q25: Disney recognizes that rewarding employees is not
Q26: Etiquette is about:
• how we behave
Q27: An employee serving a guest works in
Q28: Which of the following could be considered
Q28: The hospitality industry is unique because of
Q29: Empowerment is:
• a feeling of partnership
Q31: All of the following are key elements
Q34: In order to empower employees, managers should
Q35: _ is a participatory process that provides
Q36: _ keeps guests happy and creates repeat
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