All of the following are key elements of Disney's guest service except:
• providing free parking
• training leaders to become coaches
• measuring guest satisfaction
• communicating the traditions and standards of service to all cast members
Correct Answer:
Verified
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q26: Etiquette is about:
• how we behave
Q27: An employee serving a guest works in
Q28: Which of the following could be considered
Q28: The hospitality industry is unique because of
Q29: Empowerment is:
• a feeling of partnership
Q30: With operations in more than 150 countries,
Q34: In order to empower employees, managers should
Q35: _ is a participatory process that provides
Q36: _ keeps guests happy and creates repeat
Q36: 35
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents