Choose the best answer. To find and fix the cause of underperformance, a manager needs to:
A) psychoanalyse the underperforming employee, either themselves or through formal counselling, to determine the root of the problem.
B) investigate whether the employee has been fully trained in the job and done the job for long enough to have built up the necessary experience and confidence.
C) consider whether the employee's job is correctly designed.
D) diagnose the cause of the poor performance by looking at all aspects of the 'five keys', and determining which are applicable.
E) offer the employee positive incentives such as greater pay or better working conditions.

Question

Quizplus · Accepted Answer

Option D is the best choice as it suggests that a manager needs to diagnose the cause of underperformance by looking at all aspects of the 'five keys', and determining which are applicable. This approach allows the manager to consider all possible factors that may be contributing to the underperformance and address them accordingly. The other options, while not necessarily wrong, do not provide a comprehensive approach to addressing underperformance.

Choose the Best Answer