The two overall goals when discussing underperformance are to maintain or enhance the employee's self-esteem, and to help the employee accept and correct the performance shortfall.
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Q15: Where a manager identifies a straightforward performance
Q16: Where a manager observes unacceptable employee behaviour
Q17: Choose the best answer. When an employee
Q18: Which of the following would not be
Q19: Choose the best answer. To find and
Q21: 'Please outline any personal problems that you
Q22: If a manager suspects that an employee
Q23: If an employee is dismissed on the
Q24: An employee assistance program (EAP) is a
Q25: Which of the following is not a
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