A service is a product in a sense that it represents a bundle of benefits that can satisfy customer wants and needs, yet it does so without ________.
A) people
B) price perceptions
C) physical form
D) time utility
E) ethics

Question

Quizplus · Accepted Answer

Unlike physical products, services do not have a tangible, physical form that customers can touch, feel, or see. Therefore, they provide benefits and satisfy customer needs without involving physical attributes.

A Service Is a Product in a Sense That It