An objective of the sales demonstration is to increase a customer's desire for a solution to her problem.In order to achieve desire and move the sale forward,a salesperson should use __________ in the demonstration.
A)need-satisfaction questions
B)probing questions
C)summary confirmation questions
D)information gathering questions
E)confirmation questions

Question

Quizplus · Accepted Answer

Need-satisfaction questions will focus on the customer's needs and encourage her to imagine the solution to her problem. This will increase her desire for the solution, which will help move the sale forward. Probing questions, summary confirmation questions, information gathering questions, and confirmation questions may also be used during the demonstration, but need-satisfaction questions are the most effective for building desire.

An Objective of the Sales Demonstration Is to Increase a Customer's