Restaurant managers know that one way to get diners to relax and order more drinks is to play soft, soothing music. Which of the following hierarchies explains this action of the diners?
A) The behavioral influence hierarchy
B) The experiential hierarchy
C) The low-involvement hierarchy
D) The high-involvement hierarchy

Question

Quizplus · Accepted Answer

The behavioral influence hierarchy suggests that behavior can be influenced by environmental cues, such as music, leading to actions like ordering more drinks without much cognitive deliberation.

Restaurant Managers Know That One Way to Get Diners to Relax