Question 1

Technology-based training is a training method that includes the following delivery channels:?Web-based training, computerized self-study, satellite or broadcast TV, and video, audio, or tele-conferencing.

Accepted Answer

This statement is true. Technology-based training includes web-based training, computerized self-study, satellite or broadcast TV, and video, audio, or tele-conferencing as delivery channels.

Question 2

An electronic performance support system is simply a digital variation of a traditional performance aid.

Accepted Answer

An electronic performance support system (EPSS) is a computer-based tool or system that provides users with access to relevant information, guidance, or advice at the point of need to facilitate learning, decision making, or task completion. It differs from traditional performance aids in that it is digital and often interactive, making it easier to use and more effective than paper-based or static aids.

Question 3

Many organizations prefer a webinar over a seminar given the lower costs associated with lodging and travel.

Accepted Answer

Webinars allow participants to join remotely, eliminating the need for travel and accommodation expenses that are often incurred with seminars.

Question 4

Computer-based training is simply a flavour of the month approach to training. Its longevity is in serious doubt, particularly given the low level of transfer.

Accepted Answer

This statement is not accurate. Computer-based training has been around for decades and has proven to be an effective training method for many organizations. The level of transfer may vary depending on the specific program and how it is implemented, but this does not suggest that the approach is a passing trend.

Question 5

Learner control is when a trainee controls the content, sequence, and pace of training.

Accepted Answer

Learner control allows trainees to select when and how they learn, including the content, sequence, and pace of training.

Question 6

Personalization refers to structuring the training program so that trainees feel they are engaged in a conversation with the program.

Accepted Answer

Personalization aims to create a sense of engagement and conversation between the trainees and the training program.

Question 7

Self-paced online delivery or e-learning is the most used technology-based training method.

Accepted Answer

According to various studies and reports, self-paced online delivery or e-learning is the most commonly used technology-based training method.

Question 8

Carlos is looking for an online safety certification program. One significant criterion for Carlos is the ability to complete the course content at his convenience; hence, flexibility is key. Carlos should look for a synchronous computer-based training program as a viable option.

Accepted Answer

A synchronous computer-based training program requires participants to attend classes at specific times, so it would not provide the level of flexibility that Carlos is looking for. Instead, an asynchronous online safety certification program would be a better option since it allows participants to complete the course content at their own pace and on their own schedule.

Question 9

One of the shortcomings of Web 2.0 technology is that it does NOT provide learners with the opportunity to share files for joint work and group completion of tasks.

Accepted Answer

This statement is false. Web 2.0 technology does provide learners with the opportunity to share files for joint work and group completion of tasks, through various tools such as Google Drive, Dropbox, and collaborative applications like Slack and Trello.

Question 10

Based on information provided in the textbook, studies that compared computer-based training to classroom instruction found that, on average, computer-based training was 12 percent more effective than classroom for teaching procedural knowledge.

Accepted Answer

The answer of Based on information provided in the textbook,...

Question 11

The ability of trainees to choose between classroom and computer-based training appears to be a determining factor when comparing the effectiveness of these two methods.

Accepted Answer

The statement suggests that trainees' ability to choose between classroom and computer-based training impacts the effectiveness of the methods, indicating that the answer is true.

Question 12

Generative learning allows individuals to initiate and control what they learn, when they learn, and how they learn in a collaborative environment.

Accepted Answer

Generative learning emphasizes learner autonomy and active participation, allowing individuals to take control of their learning and collaborate with others to construct new knowledge.

Question 13

The use of technology for training is becoming more popular in both Canada and the United States, albeit it is doing so at a relatively slow rate.

Accepted Answer

The statement suggests that the use of technology for training is increasing in both Canada and the United States, but at a slow pace.

Question 14

"Just-in-time" training is a term in the textbook that embodies one of the salient benefits of computer-based training

Accepted Answer

"Just-in-time" training refers to providing training at the exact moment it is needed, which is made possible by computer-based training programs. Therefore, the statement is true.

Question 15

The major disadvantage of computer-based training for organizations is the cost of system maintenance, especially for sophisticated multimedia programs.

Accepted Answer

The answer of The major disadvantage of computer-based training for...

Question 16

One of the key benefits of computer-based training is the system's ability to record participation and trainee results, which may allow a company to limit its liability should it have to prove employees in fact completed specific training activities.

Accepted Answer

Computer-based training systems have the ability to record and track trainee participation and results, which can be used as evidence that employees completed required training activities. This can be beneficial for a company in case of legal or regulatory audits or disputes, reducing the risk of liability.

Question 17

According to the textbook, an electronic performance support system has several advantages over classroom training including better transfer of training rate.

Accepted Answer

The answer of According to the textbook, an electronic performance...

Question 18

Review of the literature on "self-paced learning" is mixed; some studies support the linkage between self-paced learning and satisfaction with the training process, while other studies appear to indicate the opposite.

Accepted Answer

The statement accurately reflects the mixed findings in the literature on the relationship between self-paced learning and satisfaction with training. Some studies support the linkage between the two, while others suggest the opposite.

Question 19

Webcasts are used primarily for presentations, while web conferencing and webinars are often used when greater audience participation is required.

Accepted Answer

Webcasts are typically one-way presentations, while web conferencing and webinars allow for two-way communication and audience participation through features such as chat rooms and live polling.

Question 20

Computer simulations are being used across a variety of training themes, including soft-skills training for various skills such as leadership, sales, customer service, and financial services.

Accepted Answer

Computer simulations are increasingly being used for soft-skills training in various areas such as leadership, sales, customer service, and finance.

Quiz 7: Technology-Based Training Methods