Who decides which customers should receive excess time and resources from a company as part of the sales and relationship process?

Question

Quizplus · Accepted Answer

Management is responsible for making decisions about allocating company resources, including time and attention to specific customers. A salesperson may make recommendations or advocate for certain customers, but ultimately it is up to management to decide how to prioritize customer relationships. The customer, industry oversight organization, and competition do not have direct control over how a company allocates its resources.

Who Decides Which Customers Should Receive Excess Time and Resources