Managers should adjust the items they assess in an evaluation based on:
A)sales forecasts for the coming period
B)the seniority of the sales rep
C)the length of the evaluation
D)what the object of their evaluation is
E)the total volume produced by the sales rep

Question

Quizplus · Accepted Answer

The items assessed in an evaluation should be based on what the object of the evaluation is. For example, if the evaluation is focused on customer service skills, items such as responsiveness, empathy, and problem-solving ability may be assessed. It would not be appropriate to assess sales forecasts, seniority, or total volume produced in this case. Length of evaluation may impact the depth of assessment for each item, but it does not dictate what items should be assessed.

Managers Should Adjust the Items They Assess in an Evaluation