A person who is a(n)_____ is a type of complainer who is unlikely to say anything to the service provider.This type of complainer often doubts the effectiveness of complaining because of a belief that the consequences will not merit the time and effort they will expend complaining.
A) Irate
B) Passive
C) Aggressive
D) Activist
E) Voicer

Question

Quizplus · Accepted Answer

A "passive" complainer is someone who is unlikely to speak up to the service provider because they doubt the effectiveness of complaining. They may feel that it's not worth the time or effort to complain, or they may be afraid of confrontation.

A Person Who Is A(n)_____ Is a Type of Complainer