The carpenter came to install the new flooring in the Barry kitchen two weeks ago.Once he had removed the old flooring,he announced he needed to go get a sander to smooth out the subflooring.He has not been back.A person who is a voicer type when it comes to complaining would react to this by:
A) Assuming he had done something to alienate the carpenter
B) Taking no action whatsoever
C) Spreading negative word of mouth about the carpenter to all of his or her friends and relatives
D) Confronting the carpenter at another job site and demanding to know when he would be back to finish the floor
E) Hiring another carpenter to finish the job

Question

Quizplus · Accepted Answer

A voicer type of complainer tends to be assertive and confrontational. Confronting the carpenter at another job site and demanding to know when he would be back to finish the floor is the best course of action for this type of complainer.

The Carpenter Came to Install the New Flooring in the Barry