_____ arise(s)when the customer is required to pay a penalty to switch providers.
A) Fixed costs
B) Legal inertia
C) Financial inertia
D) Contractual costs
E) Opportunity costs

Question

Quizplus · Accepted Answer

Contractual costs arise when the customer is required to pay a penalty to switch providers. This cost is incurred due to the terms of the contract signed between the customer and the existing provider.

_____ Arise(s)when the Customer Is Required to Pay a Penalty