Actionable results are achieved if survey responses are:
A)skewed toward the pain points in the system.
B)tied directly to key business processes.
C)similar to key problems identified by the management.
D)collected from an even mix of internal and external customers.

Question

Quizplus · Accepted Answer

Survey responses that are directly tied to key business processes are more likely to provide actionable results. This is because these responses can be directly linked to specific changes or improvements that can be made to improve the business. Skewed responses may not accurately represent the entire population, and similar problems identified by management may already be known and being addressed. A mix of internal and external customers can also be helpful, but it is not necessary for achieving actionable results.

Actionable Results Are Achieved If Survey Responses Are