Question 1

Which of the following emanate from laws, customs, and practices, and from unwritten attitudes, values, and norms that influence how people interact with each other?
A)professional ethics
B)chain ethics
C)business ethics
D)societal ethics

Accepted Answer

Societal ethics are derived from laws, customs, practices, and unwritten attitudes, values, and norms that influence interpersonal interactions.

Question 2

Dissimilarities among people due to age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, education, experience, physical appearance, capabilities/disabilities, and any other characteristic that is used to distinguish between people defines
A)flexibility.
B)solidarity.
C)universality.
D)diversity.

Accepted Answer

Diversity refers to the variety of differences among people in an organization or society, including age, gender, race, ethnicity, and other characteristics.

Question 3

Which of the following refers to the invisible barriers that prevent minorities and women from being promoted to top corporate positions?
A)gender limit
B)flight grounder
C)invisible cliff
D)glass ceiling

Accepted Answer

The term "glass ceiling" is used to describe the invisible barriers that prevent minorities and women from advancing to higher-level positions in organizations, despite their qualifications or achievements.

Question 4

People in a particular country may automatically behave ethically because they have internalized values and norms that specify how they should behave in certain situations. This is an example of which code of ethics?
A)professional ethics
B)individual ethics
C)societal ethics
D)organizational ethics

Accepted Answer

Societal ethics refer to the values and norms that are widely shared and internalized by members of a society, guiding their behavior in various situations.

Question 5

Standards that govern how members of an organization, whether they are managers or workers, make decisions when the way in which they should behave is not clear-cut are ________ ethics.
A)professional
B)individual
C)societal
D)organizational

Accepted Answer

The answer of Standards that govern how members of an...

Question 6

Lisa, one of the employees at a small factory, says that she should be paid as much as her coworker Jonathan. Lisa and Jonathan have the same job title, but Jonathan has been with the company six months longer. Lisa is white, and Jonathan is African American. Both of them are in their late 40s. Under which federal law might Lisa bring a claim of discrimination?
A)Equal Pay Act
B)Age Discrimination in Employment Act
C)Pregnancy Discrimination Act
D)Civil Rights Act

Accepted Answer

The Equal Pay Act prohibits employers from discriminating on the basis of sex by paying different wages to men and women who perform substantially equal work in the same establishment.

Question 7

Nils is a human resources director at a small company. He mentions to his CEO that one of the company's employees has requested paternity leave. The CEO asks, "Do we really have to provide that?" Which of these laws should Nils cite in his answer?
A)Equal Pay Act
B)Age Discrimination in Employment Act
C)Pregnancy Discrimination Act
D)Family and Medical Leave Act

Accepted Answer

The Family and Medical Leave Act (FMLA) requires covered employers to provide eligible employees with unpaid, job-protected leave for specified family and medical reasons, including paternity leave.

Question 8

The ethics ombudsman's authority in monitoring ethical practices and procedures applies within which of these?
A)the branch office
B)operations departments
C)the administrative circle
D)the entire organization

Accepted Answer

The ethics ombudsman's authority typically applies to the entire organization to ensure consistent ethical practices and procedures across all departments and branches.

Question 9

"A grouping of people based on some shared characteristic such as national origin, language, or culture" refers to
A)diversity.
B)minority.
C)ethnicity.
D)disability.

Accepted Answer

Ethnicity refers to a grouping of people based on shared characteristics such as national origin, language, or culture.

Question 10

The CEO of your company announces that she wants to create a new senior management position. The new employee would be in charge of communicating ethical standards to all employees, designing systems to monitor employees' conformity to those standards, and teaching managers and nonmanagerial employees at all levels of the organization how to respond to ethical dilemmas appropriately. According to what you have read, what is the proper name for someone with these job duties?
A)comptroller
B)regulatory agency
C)whistleblower
D)ethics ombudsman

Accepted Answer

An ethics ombudsman is responsible for communicating ethical standards, monitoring conformity, and teaching employees how to handle ethical dilemmas.

Question 11

Dontay is the social media manager at the corporate headquarters of a large hotel chain. In a meeting, another manager suggests that Dontay should tell his employees to create fake reviews of competing hotels. "Tell them to make up fake names and say that the other hotels have bedbugs and that the staff is rude," the other manager says. "We need to improve occupancy or the stock price will fall." Why is this suggestion a bad idea?
A)It violates societal ethics.
B)It may violate international law.
C)Dontay's coworkers dislike the idea.
D)The plan wouldn't affect the stock price.

Accepted Answer

Creating fake reviews is unethical and can damage the company's reputation and trust with customers.

Question 12

Which of the following Equal Employment Opportunity (EEO)laws prohibits discrimination in employment decisions on the basis of race, religion, sex, color, or national origin and covers a wide range of employment decisions, including hiring, firing, pay, promotion, and working conditions?
A)Age Discrimination in Employment Act
B)Title VII of the 1964 Civil Rights Act
C)Equal Pay Act
D)Americans with Disabilities Act

Accepted Answer

Title VII of the 1964 Civil Rights Act prohibits employment discrimination based on race, religion, sex, color, or national origin and covers various employment decisions.

Question 13

The news media often reports when a CEO is accused of making a sexist remark or being a poor steward of the company's money. However, those same news media rarely report when an entry-level employee faces the same accusations. The actions of top managers such as CEOs are scrutinized so closely for ethical lapses because
A)business schools teach CEOs how to act unethically.
B)union rules protect workers from ethics-related charges.
C)their actions represent the values of their organizations.
D)their high salaries let them afford the potentially hefty fines.

Accepted Answer

CEOs are seen as representatives of their organizations, so their actions are closely scrutinized as they reflect the company's values and culture.

Question 14

Family, friends, personality, and experience are sources of ________ ethics.
A)societal
B)occupational
C)individual
D)organizational

Accepted Answer

Individual ethics are shaped by personal influences such as family, friends, personality, and experiences.

Question 15

An example of how societal ethics vary among societies might be how they view
A)murdering a boss.
B)bombing a competitor's factory.
C)missing a meeting.
D)bribing a public official.

Accepted Answer

Different societies have varying views on the acceptability of bribing public officials, reflecting differences in societal ethics and norms.

Question 16

Which of the following is a reason that diversity is such a pressing concern and an issue both in the popular press and for managers and organizations?
A)Diverse individuals are hired despite not having valid permits to work.
B)Diverse people must receive equal opportunities and be treated fairly and justly.
C)Recruitment of diverse people is a major human resources expense for companies.
D)Diverse individuals get preferential treatment in the workplace.

Accepted Answer

Diversity is a pressing concern because it is essential to ensure that all individuals receive equal opportunities and are treated fairly and justly, which is a fundamental principle of equity and inclusion in the workplace.

Question 17

Standards that govern how members of a particular community deal with each other in matters involving issues such as fairness, justice, poverty, and the rights of the individual are ________ ethics.
A)fundamental
B)professional
C)individual
D)societal

Accepted Answer

Societal ethics refer to the standards that govern how members of a community interact, focusing on fairness, justice, and individual rights.

Question 18

Which of the following are the result of differences in personalities, values, and attitudes?
A)societal ethics
B)occupational ethics
C)individual ethics
D)organizational ethics

Accepted Answer

Individual ethics are shaped by personal differences in personalities, values, and attitudes.

Question 19

Which of the following employment opportunity laws prohibits discrimination and allows for the awarding of punitive and compensatory damages, in addition to back pay, in cases of intentional discrimination?
A)Equal Pay Act
B)Age Discrimination in Employment Act
C)Pregnancy Discrimination Act
D)Civil Rights Act

Accepted Answer

The Civil Rights Act, specifically Title VII of the Civil Rights Act of 1964, prohibits employment discrimination and allows for compensatory and punitive damages in cases of intentional discrimination.

Question 20

Bradley is the director of talent management at a laboratory. At a staff meeting, when he suggests allocating more funds for diversity training, one of his peers disagrees. "We've already had sensitivity training about racism in the workplace, and we participated in a job fair that encourages women to pursue careers in science and technology," the woman says. "And we haven't had much employee turnover this year, so there's no need to budget for additional diversity training next year." What is the best way for Bradley to respond to these comments?
A)I agree. Diversity training varies little from year to year.
B)I agree. Racism and sexism are the two most important aspects of workplace diversity.
C)I disagree. Other forms of diversity exist, and it's important that staffers understand them.
D)I disagree. There can never be enough money devoted to diversity training.

Accepted Answer

Bradley should emphasize that diversity encompasses more than just racism and sexism, and it's important for staff to understand various forms of diversity.

Quiz 3: Managing Ethics and Diversity

Which of the following emanate from laws, customs, and practices, and from unwritten attitudes, values, and norms that influence how people interact with each other?

Dissimilarities among people due to age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, education, experience, physical appearance, capabilities/disabilities, and any other characteristic that is used to distinguish between people defines

Which of the following refers to the invisible barriers that prevent minorities and women from being promoted to top corporate positions?

People in a particular country may automatically behave ethically because they have internalized values and norms that specify how they should behave in certain situations. This is an example of which code of ethics?

Standards that govern how members of an organization, whether they are managers or workers, make decisions when the way in which they should behave is not clear-cut are ________ ethics.

Nils is a human resources director at a small company. He mentions to his CEO that one of the company's employees has requested paternity leave. The CEO asks, "Do we really have to provide that?" Which of these laws should Nils cite in his answer?

The ethics ombudsman's authority in monitoring ethical practices and procedures applies within which of these?

"A grouping of people based on some shared characteristic such as national origin, language, or culture" refers to

Which of the following Equal Employment Opportunity (EEO) laws prohibits discrimination in employment decisions on the basis of race, religion, sex, color, or national origin and covers a wide range of employment decisions, including hiring, firing, pay, promotion, and working conditions?

Family, friends, personality, and experience are sources of ________ ethics.

An example of how societal ethics vary among societies might be how they view

Which of the following is a reason that diversity is such a pressing concern and an issue both in the popular press and for managers and organizations?

Standards that govern how members of a particular community deal with each other in matters involving issues such as fairness, justice, poverty, and the rights of the individual are ________ ethics.

Which of the following are the result of differences in personalities, values, and attitudes?

Which of the following employment opportunity laws prohibits discrimination and allows for the awarding of punitive and compensatory damages, in addition to back pay, in cases of intentional discrimination?