Which of the following can be regarded as a task error in a service process?
A)Lack of courteous behavior
B)Failure to acknowledge a customer
C)Unclean facilities
D)Working on the wrong order

Question

Quizplus · Accepted Answer

Working on the wrong order is a task error that directly affects the service process by causing inefficiency and potentially leading to customer dissatisfaction. A, B, and C are examples of service quality errors that may also impact customer satisfaction, but they are not considered task errors.

Which of the Following Can Be Regarded as a Task