About 60 percent of U.S. companies now include ________ as a behavioral measure of salesperson performance.
A) the ability to read body language
B) customer satisfaction
C) suggestive selling skills
D) emotional intelligence
E) cold canvassing skills

Question

Quizplus · Accepted Answer

Customer satisfaction is a key behavioral measure of salesperson performance, reflecting the importance of maintaining positive customer relationships and ensuring repeat business.

About 60 Percent of U