According to the text, employee satisfaction with a company is important because:
A) employee satisfaction is an important societal responsibility.
B) satisfied employees are less likely to engage in industrial action.
C) satisfied employees are less likely to demand salary increases.
D) employee satisfaction is associated with customer satisfaction.
E) none of the above

Question

Quizplus · Accepted Answer

The text states that employee satisfaction is important because it is associated with customer satisfaction. When employees are satisfied, they are likely to provide better customer service and create a positive experience for customers, leading to higher satisfaction and loyalty.

According to the Text, Employee Satisfaction with a Company Is