Many Service Providers Are Seeking Out Self- Service Technologies Such

Many service providers are seeking out self- service technologies such as information kiosks and automatic dispensing machines to reduce reliance on face- to- face encounters and extend the normal hours when services are delivered. These service providers are trying to address the service problem of:

A) intangibility.
B) inseparability.
C) variability.
D) perishability.
E) autonomy.