After talking with his manager, a salesperson thought he was supposed to be spending about 20 percent of his time prospecting and qualifying new customers. The manager actually wants him to spend 50 percent of his time on finding new customers. The salesperson is experiencing:
A) Job demotivation
B) Role inaccuracy
C) Role ambiguity
D) Task incompatibility
E) Role conflict

Question

Quizplus · Accepted Answer

Role inaccuracy occurs when there is a misunderstanding or incorrect perception of job responsibilities, as seen in the salesperson's misunderstanding of how much time should be spent on prospecting.

After Talking with His Manager, a Salesperson Thought He Was