Adjusting the presentation to the selling situation, such as knowing when to offer solutions and when to ask for more information, is referred to as:

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Adaptive selling involves adjusting the presentation to fit the specific selling situation and the needs of the customer. This includes knowing when to offer solutions and when to ask for more information. Consultative selling and relationship selling also involve understanding the customer's needs, but they may not focus as heavily on adapting the presentation to the situation. Suggestive selling is a technique where the salesperson makes additional product suggestions that may complement the customer's purchase, but it is not the same as adaptive selling.

Adjusting the Presentation to the Selling Situation, Such as Knowing