Alex is conducting a presentation with a new prospect who speaks quietly and prefers to use his hands when describing what they need. When Alex begins to mirror this prospect, he is demonstrating:

Question

Quizplus · Accepted Answer

Mirroring someone's communication style, including their tone of voice and body language, is a technique associated with emotional intelligence. It shows an awareness and sensitivity to the feelings and communication style of others, aiming to create a more comfortable and effective interaction.

Alex Is Conducting a Presentation with a New Prospect Who