Using the model of effective change implementation, beginning a change process with a new structure, such as a balanced scorecard measuring system, would be considered:
A) an accurate, content-driven move.
B) an implementation trap.
C) a process-driven approach.
D) an example of task alignment.

Question

Quizplus · Accepted Answer

Beginning a change process with a new structure like a balanced scorecard without first ensuring understanding and buy-in can be seen as an implementation trap, as it might focus too much on the tool rather than on engaging people and aligning it with the overall strategy and culture.

Using the Model of Effective Change Implementation, Beginning a Change