For which of the following services would it be difficult to develop key performance indicators?
A)Retailing
B)Retail banking
C)Financial planning
D)Airlines
E)Hotels

Question

Quizplus · Accepted Answer

It would be difficult to develop key performance indicators for financial planning as it is more subjective in nature and outcomes are not always quantifiable. The other options listed have more tangible and measurable aspects for which KPIs can be developed.

For Which of the Following Services Would It Be Difficult