Which of the following is NOT a customer service function?
A)Greeting customers on arrival
B)Expediting delivery to customers
C)Providing information as part of the sales support team
D)Resolving problems and handling complaints
E)Developing face-to-face sales presentations

Question

Quizplus · Accepted Answer

Developing face-to-face sales presentations is a sales function, not a customer service function. Customer service functions involve providing assistance and support to customers before, during, and after a purchase, such as greeting customers, expediting delivery, providing information, and resolving problems and complaints.

Which of the Following Is NOT a Customer Service Function