A salesperson can deal with the issue of intensified competition in the future by:
A)using a single sales channel for interacting with customers.
B)placing less emphasis on profitability objectives.
C)placing less emphasis on customer-oriented sales training.
D)placing more emphasis on sales pitches rather than sales dialogue.
E)focusing more on creating and delivering customer value.

Question

A salesperson can deal with the issue of intensified competition in the future by:​
A)​using a single sales channel for interacting with customers.
B)placing less emphasis on profitability objectives.
C)​placing less emphasis on customer-oriented sales training.
D)​placing more emphasis on sales pitches rather than sales dialogue.
E)​focusing more on creating and delivering customer value.

Quizplus · Accepted Answer

Focusing more on creating and delivering customer value can differentiate the salesperson from the competition and improve customer loyalty, leading to increased sales in the future. The other options, such as using a single sales channel or placing less emphasis on customer-oriented sales training, may not address the issue of intensified competition and could potentially harm sales performance.

A Salesperson Can Deal with the Issue of Intensified Competition