Sergi began his sales presentation by saying, "I'm new at selling safety equipment, so I was wondering if you could tell me what you believe are the attributes of our product that helps you be our number one re-seller." What kind of approach is Sergi using with his customer?
A)customer benefit
B)curiosity
C)shock
D)premium
E)opinion

Question

Quizplus · Accepted Answer

Sergi is using the opinion approach by asking the customer to share their thoughts on the product's attributes, which engages the customer and makes them feel valued.

Sergi Began His Sales Presentation by Saying, "I'm New at Selling