Tabatha walks into a customer's office, shakes hands, looks the customer in the eye, and smiles. After exchanging pleasantries, Tabatha tries to create interest in her company's product. Tabatha will likely ________ to adapt or customize her presentation to match the customer's needs.

Question

Quizplus · Accepted Answer

By asking a series of questions, Tabatha can better understand the customer's needs and tailor her presentation accordingly. Using a hypothetical situation or making assumptions may not accurately fit the customer's actual situation. Examining the customer's office or referring to past sales may not necessarily provide insight into the customer's current needs.

Tabatha Walks into a Customer's Office, Shakes Hands, Looks the Customer