TQM approach asserts that there is an optimum amount of quality effort to be applied in any
situation, which minimises the total costs of quality.

Question

Quizplus · Accepted Answer

TQM (Total Quality Management) approach emphasizes continuous improvement and customer satisfaction, suggesting that quality efforts should be integrated into all aspects of an organization's operations rather than seeking an optimum amount of quality effort.

TQM Approach Asserts That There Is an Optimum Amount of Quality