Which of the following is NOT a decision involved in Step 4 of quality planning and control?
A) Should customers check the product or the service provider?
B) Should checks be made for every product or service?
C) Where in the operation should checks be made?
D) How should checks be performed?

Question

Quizplus · Accepted Answer

Step 4 of quality planning and control involves making decisions about the frequency and methods of quality checks, such as whether to check every product or service, where in the operation checks should be made, and how checks should be performed. However, there is no decision involved in this step that pertains specifically to whether customers should check the product or the service provider.

Which of the Following Is NOT a Decision Involved in Step