Question 1

Your user directories are configured as shown:  The Active Directory administrators have just started the process of copying all the users from the old Company B directory to Company A directory. During this process, the group membership is being changed to allow for more fine-grained security control. A large number of migrated users complain that they do not have the correct new group memberships. Which configuration change should you perform?

Accepted Answer

Synchronizing the Company A directory should ensure that all users and their group memberships are up to date and accurate. The other options are unlikely to solve the problem or could potentially make it worse.

Question 2

After a recent upgrade to your Jira system, one of the apps your organization depends on is not working reliably. Which two methods can you use to debug and resolve this issue? (Choose two.)

Accepted Answer

C,E

Question 3

You are moving a workflow from your staging Jira instance to production. On importing the workflow, Jira notifies you that the post-functions will not be imported. Staging Jira is on version 6.4 and production Jira is on version 6.3. Why did this happen?

Accepted Answer

D

Question 4

Jan asked you to create a new Select List custom field called Department for his project MCAS. You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not showing the field correctly. He asks to help him troubleshoot. View the Exhibit to see Jan's entire dashboard. The first gadget shows 26 issues in the project by Status. The second gadget shows that there are three issues that have the new Department field set. The last gadget shows "No Data Available". The filter query for that gadget is "project=MCAS and Department is empty."  Why does Jan's gadget say "No Data Available"?

Accepted Answer

The answer of Jan asked you to create a new...

Question 5

Your HR project has two issue types: Join Leave Both issue types share a field configuration, screens and the workflow. You currently use the Due Date system field to indicate when someone actually joins or leaves. New HR staff members complain that using the Due Date field is not very intuitive. How can you help your HR team?

Accepted Answer

The correct answer is C because it provides a way to label the Due Date field differently for each issue type without creating additional custom fields or screens. This solution is also the most efficient as it does not require any data migration.

Question 6

A team complains that many of their issues are in the Closed status, but do not have a resolution set, which causes problems with reporting. The project uses a single workflow. You want to set the resolution to Done on all existing issues in the Closed status. Which combination of workflow elements and a bulk operation will achieve this?

Accepted Answer

The answer of A team complains that many of their...

Question 7

Tom has asked you why the numbers returned by his searches are not right. He shows you three JQL queries:  How can you fix this?

Accepted Answer

The answer of Tom has asked you why the numbers...

Question 8

You want to introduce Jira to your small non-profit organization. Since you are unsure of the optimal deployment option you have gathered some requirements: You need to manage a team of up to 15 employees. You need to be able to track a backlog of staff action items. You want to easily visualize the progress of ongoing work. The solution must require minimal administration since your organization only has a part-time IT volunteer. What solution is most appropriate for your organization?

Accepted Answer

Jira Service Desk Cloud is suitable for small teams, offers backlog tracking and visualization, and requires minimal administration, making it ideal for a small non-profit with limited IT resources.

Question 9

You install a new Jira instance using only the default configurations. A team approaches you to set up a project with the following specifications: There are four standard issue types and three sub-task issue types. The first sub-task will need a new screen for the Edit operation. The second sub-task will need new screens for both the Create and Edit operations. Everything else should use the default configurations. How many new Screen Schemes do you need to create?

Accepted Answer

The answer of You install a new Jira instance using...

Question 10

The configuration details of an SMTP Mail Server of a Jira instance are shown below. The configuration hasn't been changed in the last 24 months.  Currently emails are no longer being sent and the failed notifications can be seen in the Mail Error Queue. What is the likely cause of the failure?

Accepted Answer

The answer of The configuration details of an SMTP Mail...

Question 11

Beehive Bank wants to implement Jira with the following requirements: Enforce the strictest possible security measures for user logins. Allow external users to create their own user logins. Use the Jira Internal Directory. Which two login security options can you offer them? (Choose two.)

Accepted Answer

The answer of Beehive Bank wants to implement Jira with...

Question 12

Managers want to ensure that every issue in Jira always has an assignee. Which change will definitely meet this requirement?

Accepted Answer

The answer of Managers want to ensure that every issue...

Question 13

Which three factors should you consider when deciding between Jira Cloud and Jira Server? (Choose three.)

Accepted Answer

The answer of Which three factors should you consider when...

Question 14

You set up a new project for a team. Soon afterward, users report that a field is missing from one of their screens. You check the screen configuration in the administration panel and you see that the field should be present. Why can't the users see the field?

Accepted Answer

If the field is visible in the configuration but not visible to the users, it may be due to the lack of permission for those users to view that particular field.

Question 15

Max wants you to change the way the system fields Created or Updated are being displayed when viewing an issue. How can this be achieved?

Accepted Answer

The answer of Max wants you to change the way...

Question 16

Sundar's development projects are falling behind. He wants to write a JQL query to find issues that meet all three of these criteria: He is the project lead of the project or the project is DEV. fixVersion had been set to 4.3 at some point but was later removed. Issues were created in the first 15 days of this month. The Exhibit shows the JQL query he created.  Which statement about Sundar's query is true?

Accepted Answer

The answer of Sundar's development projects are falling behind. He...

Question 17

Your marketing company wants to evaluate Jira and purchased a 10-user license. A frequently changing group of key stakeholders - both internal employees and external customers - will participate in the evaluation. If the evaluation is successful the company wants all 50 employees to start working with the tool. You have to manage the frequently changing group of stakeholders and need to make sure only the intended users participate in the evaluation. How should you meet these requirements?

Accepted Answer

The answer of Your marketing company wants to evaluate Jira...

Question 18

One of the HR managers created a filter and shared the subscription with members of the hr-managers group. The filter contains the following valid JQL query: Manager = currentUser() AND Manager in membersOf("hr-managers") Which issues will be included in the subscription?

Accepted Answer

The JQL query in the filter selects all issues where the user listed in the Manager field is a member of the hr-managers group. Therefore, the subscription will include all issues where the Manager field contains a user who is a member of the hr-managers group, not just the issues where the user who created the filter is listed in the Manager field.

Question 19

The marketing team has asked you to embed the trigger tab of an issue collector on several internal web pages and change its size, color, and text. They also want the ability to track which webpage finally generated the underlying feedback issue. You are not familiar with advanced issue collector configuration. Which type of developer should you contact for assistance?

Accepted Answer

JavaScript developers are typically skilled in front-end development and working with HTML, CSS, and JS. They can handle embedding the trigger tab and modifying its appearance using JavaScript. They can also track which webpage generates the feedback issue by adding custom parameters to the collector URL.

Question 20

Three team members have left the company and their issues need to be re-assigned to various -users. All of their issues are in the Marketing project which uses the Default Notification Scheme. The scheme has never been updated. How do you inform the new assignees about their re-assigned issues?

Accepted Answer

The answer of Three team members have left the company...

Exam 1: Jira Administrator