External service desks typically face the same budget and staffing constraints that internal service desks do.
Correct Answer:
Verified
Q10: Taking ownership of an incident means tracking
Q11: Since formal training for users and service
Q12: Instead of rejecting out-of-scope requests, underfunded IT
Q13: External service desks may perform pre- and
Q14: The services that an external service desk
Q16: Typically, small companies have small service desks,
Q17: Some smaller companies act as one-stop-shops, which
Q18: Medium service desks typically take on the
Q19: Large service desks typically operate as one
Q20: Some companies have multiple decentralized service desks
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents