A study found that workers low in organizational citizenship behavior
A) refused to contribute to charities through payroll deduction.
B) spent too much time in community activities during working hours.
C) tended to be the most productive workers.
D) tended to engage in counterproductive workplace behavior.

Question

Quizplus · Accepted Answer

Organizational citizenship behavior refers to the voluntary actions that employees take to go above and beyond their job requirements to benefit their organization. Therefore, workers low in organizational citizenship behavior are less likely to engage in these actions and more likely to engage in counterproductive workplace behavior, such as absenteeism, theft, and incivility. Options A and B do not necessarily relate to organizational citizenship behavior, and option C contradicts the definition of organizational citizenship behavior.

A Study Found That Workers Low in Organizational Citizenship Behavior