Proactive management practices will have a positive impact on performance.
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Q11: Careful selection of resources has a significantly
Q12: It is critical that operations management is
Q13: It is critical that operations management is
Q14: It is critical that operations management is
Q15: The way work is organized and staffed
Q17: How people are managed has a positive
Q18: Task management has been superseded by knowledge
Q19: How people are managed has a greater
Q20: Market positioning will have a greater effect
Q21: The development of new technologies will have
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