Task management has been superseded by knowledge management with respect to productivity.
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Q13: It is critical that operations management is
Q14: It is critical that operations management is
Q15: The way work is organized and staffed
Q16: Proactive management practices will have a positive
Q17: How people are managed has a positive
Q19: How people are managed has a greater
Q20: Market positioning will have a greater effect
Q21: The development of new technologies will have
Q22: The creation of a high performance workplace
Q23: Obtaining commitment to change involves all of
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