The __________ element in the 7Ps is to emphasize that the tangible components of services were strategically important.
A) process
B) physical evidence
C) people
D) product
Correct Answer:
Verified
Q1: The key difference between a customer and
Q3: Organizations during the _ period were characterized
Q4: Organizations during the _ period believe that
Q5: More recently, there has been a realization
Q6: From the 1970s onwards came the development
Q7: An organization that is characterized as developing
Q8: Newsletters, catalogues, and invitations to organization-sponsored events
Q9: The development of marketing has been characterized
Q10: Companies employing a relationship marketing approach stressed
Q11: Originally, when identifying the responsibilities of a
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