The assessment of which of the following attributes would require customers to have expertise not generally shared by the public?
A) search
B) credence
C) experience
D) observable
E) tangible

Question

Quizplus · Accepted Answer

Credence attributes require specialized knowledge that is not commonly known by the public, such as the quality of medical care or legal services. Search, experience, observable, and tangible attributes can all be assessed by consumers without specialized knowledge.

The Assessment of Which of the Following Attributes Would Require